// FAQ

Digital Solutions

Would my company benefit from digital marketing?
YES YES YES. You don’t have to replace your traditional marketing efforts with digital ones, but it is 2021 and if the word digital doesn’t come into your marketing strategy then your business will not thrive. It really is as simple as that.
What is content marketing exactly?
Content marketing turns traditional marketing on its head. Instead of focusing on a company and its products or services, it focuses on the consumer’s needs first. The goal of content marketing is to provide valuable, genuinely helpful information to consumers for free, in order to create a relationship with them based on trust, which eventually leads them to make a purchase.
Which social media channels should my business be using?
Firstly, you should be focusing on the social media platforms with the most active users. Next, you need to determine where your target audience spends their time and educate yourself on the demographic. What are their behavioural patterns? What kind of content do they prefer? How does social media influence them as a consumer?
Should I buy an email list?
Please don’t. Bought email lists are basically just a way for you to SPAM random members of the public. Grow your email list organically through subscription buttons and calls-to-action.
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What is omni-channel ecommerce?
Omni-channel e-commerce is an e-commerce sales approach that uses multiple channels and gives customers a unified experience across all channels, whether it's from in-store kiosks or other digital channels.
What payment gateways do you support?
We support the leading payment gateways in country, such as Payfast, Paygate, PayPal etc.
Do you support delivery integration?
We can integrate into most 3rd party logistics companies.
What happens after I build my ecommerce store?
We can run digital campaigns to assist with revenue generation.
Can you integrate into my POS and ERP systems?

We can integrate into most POS systems and most ERP systems in real time for stock availability and sales.

// FAQ

Software Development

We have an idea, and would like to verify it. How can we achieve this?

It does not always make sense to invest all your time and budget resources for the immediate launch of a large project. The trouble is that the project may fail to meet the actual market needs. Therefore, if you have an idea, but you are not entirely sure of it, we recommend you test the concept with MVP development.

What is an MVP?
MVP (Minimum Viable Product) is a product with just enough features to satisfy early customers and to provide feedback for future product development. In other words, it is a product built as quickly as possible with enough basic functionalities. This approach allows the implementation of a product on the market so the users can test it, you can gather feedback, and constantly improve your product. MVP provides cost-effectiveness and time savings.
How long does software development take?
We cannot possibly answer this question precisely because there are projects finished in 2 to 3 weeks, but there are also tasks that take several years to complete. To provide you with a precise answer, we have to evaluate the project complexity and the work scope. Knowing this information, we can provide you with the estimated time frame.
How do we assure privacy & confidentiality?
We sign NDAs and Confidentiality Agreements as required by you. All our employees are full-time employees and are bound by company Confidentiality and Non-Disclosure clauses. Additionally, for sensitive projects, we can sign custom NDAs.
How do you guarantee product quality?
We evaluate the result after every two weeks, we test our work (we conduct both development and acceptance tests), we present it to you, we apply your feedback so you know you get what you are paying for.
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Mobile App Development

Should I create a Mobile or Web App?
Both have their benefits and flaws. Mobile apps are surely more expensive but can provide you with many more data collecting, monetisation capabilities than web applications. Progressive Web Apps are a good compromise between a mobile and web app. But remember that sooner or later you may need both mobile and web app and when that moment comes we are here for you 🙂
Can the Mobile App be upgraded in the future as new technology becomes available?
Of course! We are always happy to improve, upgrade and further develop our work.
Why is a product roadmap important?
A product roadmap addresses the now, next, and later of your mobile product. A roadmap creates a collective consensus for the direction of the product and helps determine the level of investment at each future stage of development.
How can I protect my Mobile App idea?
Finding ways to protect an app idea before it gets copied is one of the most common mobile app questions we come across. Truth is, you will have the control on your app idea till it is launched in the market. Once deployed, the second your competitors see the positive reviews, they will try and implement the idea in their mobile application as well, until and unless you have patented your app idea, which again works only on some levels.
What happens after you finish my Mobile App?
Hopefully the app is exactly what you dreamed of 🙂 But apart from delivering a finished product, we are happy to provide you with technical support and app maintenance should you need it. After all, we know our work inside out. Of course if you want to maintain the app by yourself the source code and all technical data is at your disposal, but even in that case, feel free to contact us if you need any help.
// support

Our Support Team
will Always Assist You 24/7


Well established, clear policies & procedures, and well documented troubleshooting techniques has maximised productivity & consistency and has ultimately led to increased customer satisfaction.


For Partners

For Partners

Well established, clear policies & procedures, and well documented troubleshooting techniques has maximised productivity & consistency and has ultimately led to increased customer satisfaction.


For Customers

For Customers

Well established, clear policies & procedures, and well documented troubleshooting techniques has maximised productivity & consistency and has ultimately led to increased customer satisfaction.


For Startups

For Startups

Start your digital journey today

// our clients

Trusted Reviews

Emilia Clarke
Franchise Owner @ Swarovski ZA
“The team at Turmeric are a pleasure to work with. They really have their fingers on the pulse when it comes to new initiatives in the world of digital marketing. We have seen great return-on-investment in our digital journey.”
Emilia Clarke
Marketing @ Shell SA
“Under tight deadlines & with high expectations, Turmeric was a pleasure to partner with.. Professional, conscientious and thoroughly competent – I wouldn’t hesitate in recommending them to other agencies.”
Emilia Clarke
Web Manager @ UKZN
“Turmeric provided us with excellent & professional service that was tailored specifically to our needs. They always showed great attention to detail and delivered for us exactly what we were looking for.”
Emilia Clarke
Ops Director @ TLC Marketing ZA & UAE
“Turmeric has answered the call for a digital partner that is responsive, helpful and hits the target in the digital world. Cutting through all the smoke & mirrors of this industry, they are always providing real answers to today’s digital challenges.“