// our methodology

Get started in 4 easy steps

01
Connect

Setup your WhatsApp Number

02
Integrate

Integrate Custom Chat Automation

03
Engage

Engage and Support Customer

04
Monitor

Track, Analyse and Optimise

// whatsapp business api

Automate & Streamline your Customer Engagement

Customer Support & Service
Automate customer support with chatbots to handle common queries 24/7, or seamlessly escalate to live agents for more complex issues.
Order Management & E-commerce
Showcase product catalogs, send order confirmations, and provide real-time delivery updates directly through WhatsApp.
Sales & Lead Generation
Qualify leads, guide prospects down the sales funnel, and follow up with potential customers to boost conversions.
Marketing & Loyalty Campaigns
Send personalized promotions and bulk messages to engage your audience with targeted offers and updates.
Appointment Booking & Reminders
Allow clients to schedule appointments and send automated reminders to reduce no-shows.
Internal Communication
Streamline team collaboration with group chats, task management, and HR notifications.
Feedback & Surveys
Collect valuable customer feedback and run quick surveys to improve your services.
Notifications & Alerts
Send critical updates like transaction alerts, business related notifications, and security warnings (incl. OTP) in real time.
WhatsApp Integration & Automation
Seamlessly integrate WhatsApp into your business process & systems, automating workflows, & enhancing productivity across departments.
Document Sharing & Collaboration
Streamline team collaboration with group chats, task management, and HR notifications.
Click to WhatsApp Ads
Providing businesses a seamless, automated way to convert digital Ad traffic into meaningful conversations and sales opportunities via WhatsApp.
Analytics & Insights
Unlock actionable insights with WhatsApp advanced analytics feature, designed to help you optimize customer interactions and drive better business outcomes.
// WE CARRY MORE THAN JUST GOOD CODING SKILLS

Start your digital journey today

// our clients

Trusted Reviews

Aashir
Aashir
Franchise Owner @ Swarovski ZA
“The team at Turmeric are a pleasure to work with. They really have their fingers on the pulse when it comes to new initiatives in the world of digital marketing. We have seen great return-on-investment in our digital journey.”
Gamase
Gamase
Marketing @ Shell SA
“Under tight deadlines & with high expectations, Turmeric was a pleasure to partner with.. Professional, conscientious and thoroughly competent – I wouldn’t hesitate in recommending them to other agencies.”
Logini
Logini
Web Manager @ UKZN
“Turmeric provided us with excellent & professional service that was tailored specifically to our needs. They always showed great attention to detail and delivered for us exactly what we were looking for.”
Nazmeen
Nazmeen
Ops Director @ TLC Marketing ZA & UAE
“Turmeric has answered the call for a digital partner that is responsive, helpful and hits the target in the digital world. Cutting through all the smoke & mirrors of this industry, they are always providing real answers to today’s digital challenges.“